Knowledge Center

Chasing Meaningful Use Dollars May Cost Everyone

John Concannon's picture

Unhappy Camper Vol. 1, Issue 8

I was a physicians’ group meeting this past week where I was handed yet another set of P4P Quality Measures derived from the NCQA . We were all expected to comply with this set of standards over the upcoming years.  One of these measures stood out from all others as being problematic in my mind, entitled: Appropriate Treatment for Children with Upper Respiratory Infection: (The percentage of children in the denominator who are not prescribed an antibiotic for an upper respiratory infection).  It is certainly a good thing to withhold antibiotics unless the patient needs one for a bacterial disease.  Microbial resistance is a big problem and, yes, we all have to do a better job in avoiding the inappropriate usage of antibiotics.
 
The problem is that the denominator criteria requires that we assess children with the diagnosis of URI ONLY using ONLY the ICD9 codes of 460 (common cold) or 465 (URI, unspecified site).  The criteria specifically excludes any patient that has any other or additional diagnostic codes appended. One might believe that this was done so patients who had other problems, such as an ear infection, could be treated with an antibiotic while being excluded from the data set and not penalize the physician’s performance data.  But there’s another problem here.  The requirements lead us to deliberately not document other diagnoses that we need to be capturing for true quality medical care.  It invites physicians to dumb down the data solely for the reason of chasing P4P data success. More enlightening discussion on P4P and ‘physicians gaming the system’ can be found in the RAND COMPARE study, Analysis of Physician Pay for Performance (2010) at: http://www.randcompare.org/analysis-of-options/analysis-of-physician-pay... , and in Michael Cannon’s paper on this subject in the Yale Journal of Health Policy, Law, and Ethics VII:1 (2007), at: http://www.cato.org/pubs/papers/cannon_p4p.pdf .

I like to think that I’ve trained my parents and patients well and, indeed, most of my older-than-toddler pediatric patients do not come in for an office visit for simple URIs that can be best served with standard home treatment measures.  Patients usually come into the office with complaints much more complex than a simple cold. So, in order to chase those P4P dollars, I can do one of two things.  I can either ‘stack the deck’ by bringing in (and billing) for office visits all those patients best served by home treatment, or I can falsely eliminate legitimate diagnoses from the encounter, leaving only the cold diagnosis to be submitted. In the first case, I’d be charging the P4P insurance payor office visit fees that could have been avoided.  In the latter case, I’d be charging less than fair value for the work I performed when taking care of all those other items that needed to be addressed during the visit. Is this a wise business practice from either the payor or provider? Probably not.  Is this good for patient care?  NO! 

One local physician group has been telling their docs to deliberately NOT add other diagnosis codes onto the URI code specifically so they can qualify for this P4P measure. If all physicians are deliberately trying to diagnose ONLY a cold/URI in order to document P4P measures compliance, we fail to document what’s really out there.  Influenza, croup, pertussis, and a host of other important URI-associated diagnoses all become incentivized into being lumped into the 460/465 common cold/URI diagnosis.  Public health monitoring of certain diseases like these may be adversely affected.  But also, physicians will possibly end up increasing their own liability by not documenting that they at least considered alternative diagnoses than just the common cold.  I have written in previous columns about how EMR can lead to a dumbing down via minimalist documentation (see http://www.docehrtalk.org/messageboard/2010/08/13/unhappy-camper-vol-1-i... ), and this is yet another form of it.  I truly believe that this money chase mentality will, in some instances at least, diminish the true quality of medical care, all led by the bureaucracies that dangle these carrots in front of our noses.

David Gorelick's picture

We have 5 pediatricians in our group, 4 were in the practice between 2006 and 2008 when we were in a P4P program that utilized the URI measure that you describe.  We did not instruct the providers to change their evaluations, management, choice of diagnoses, or documentation - they continued to practice and document as usual.  The vendor set up a report for the measure and we reported it.  All passed the measure with 99-100% performance.  One might say that they may have been doing things differently to satisfy the measure, but I would suggest that that is not the case for several reasons: (1) our pediatricians don't give antibiotics for viral URI (2) their baseline was taken in 2006 during which they were not working on the measures - we focused on the measures during 2007 and 2008, using 2006 as the baseline.  The 2006 performance for all four was 98-100%, clearly they did not need to focus their energy or change documentation to improve their performance for the measurement period (latter years). (3) the pediatricians in my group make quite a bit more than the publically reported average income for pediatricians nationally.  Having worked closely with them for 15 years, knowing that each measure adds negligibly to their income, I can conclude with good certainty that they did not change clinical care/documentation for the purpose of this measure.

I appreciate that there is a lot of controversy regarding P4P, but in my group's experience we have been pleased that measures have mostly focused on clinical areas that are sensible, align with what we are already doing, and provide a bonus when you can demonstrate that you are practicing good evidence based medicine (screening for tobacco use and obesity, taking BP's, doing A1C's, getting HTN patients to goal, etc).  We have fulfilled NCQA's requirements to achieve level 3 PCMH, something that provides increased revenue through projects that we are involved in.  Insurers are looking to pay higher reimbursement for higher quality care.  Since it is difficult to measure/prove higher quality, at this point we need to look at evidenced based medicine and create measures of some sort to distinguish how we are providing quality care - screening for cancer colon cancer, monitoring diabetic patients, advancing diabetic care to achieve reasonable control (A1C < 9), checking lipids in cardiac patients, etc.  We try to participate in any P4P projects that we can.   There is funding to increase revenue to primary care right now, we look at that as a good thing.  Although things are not refined and fully worked out, we might as well participate and add to the revenue stream while all the details get worked out and everything gets "perfected". 

I appreciate Dr. Concannon's skepticism and it is healthy for us to address these sorts of concerns as other providers likely have similar point of view.  I just wanted to point out that although he is on the starting end of measures (a presumption based upon the nature of his post), we are on the other end having completed various P4P projects and providers should be encouraged to participate, find ways to keep things clinically relevant so change to your practice is done in a productive manner to help with your workflow, to help improve patient care, etc.  I absolutely agree that we should not change behavior and/or documentation to make a buck, and in our experience that has not been the case.