STEPS TO SUCCESS #2
Generate Staff Buy-In — Communicate, Thank and Reward
Your EHR implementation will have decreased chances of success if everyone in your practice doesn’t buy in to the transformation. To generate this commitment, each employee needs to understand how the EHR benefits their work.
Let the change happen at each person’s speed — with support, and time to adjust, even holdouts can become strong supporters.
Achieve buy-in through:
- Facilitating open, clear communication
- Reassuring employees about their job security
- Demonstrating benefits, like cutting tedious tasks to realize clinical and operational efficiencies
- Praising suggestions
- Reinforcing important points during lunches and meetings, in emails, and through bulletin board postings