Help

Here are tips on performing some of the most common functions on the DocEHRtalk.org website. If you do not find an answer to your question or you're still having trouble, please use the contact us form or call us directly at 401.276.9141 x283 for assistance.

Quick Instruction Guides:
Registration
Messageboard
Question & Answers 

Help Topics:
Messageboard
Questions and Answers
My Account

Messageboard

Anyone can read the messageboards, but only doctors and office managers may post or reply to messages.  Login to post a new message or reply to a message. 

Start a New Discussion

To begin a new discussion in the Messageboard, click the "Post a New Forum Topic" link above the list of discussion topics on the main Messageboard page. The link is also above the Topic list on each forum topic page.

Complete the "Create Forum Topic" form, including a subject, a forum category, and your message. You can format the message using the icons above the text entry field.

To preview how your message will appear, click the "Preview" button at the bottom of the page. To post your message, click "Post".

Join an Existing Discussion

If you want to respond to or join an existing discussion, click “Reply” below either the original posted topic or an individual's response to that posted topic.  Complete the "Reply" form, including a subject and your response. You can format your reply by using the icons located above the text.

Each time a new comment is posted to this discussion you will be notified by email.  If you choose not to receive these notifications, check the box next to “Do not send notifications for this update” located in the Notifications section just below the comment form.

To preview how your response will appear, click the "Preview" button at the bottom of the page.  To post your response click "Post".

Sorting Discussions

Discussions can be sorted based on the column headings within each forum (Topic, Replies, Created, Last Reply). Click the column heading to resort the messages. This can be helpful for finding recent activity or messages added on a certain date.

Subscribing to Discussions

When a new comment is posted to a discussion that you have initiated, you will receive an email notification.   If you no longer wish to receive notifications of new postings, you can change your notification status on the "Notifications" tab under "My Account". 

You will not receive email notifications if you checked the box “Do not send notifications for this update” located in the Notifications area of the “Reply” form when replying to a discussion.

If you would like to monitor a discussion but not be a participant, click "Watch this Thread" below the posted topic.  You will automatically receive an email notification when a new comment is posted to the conversation.  If you no longer wish to receive notifications of new postings, you can change your notification status on the "Notifications" tab under "My Account".  

Questions & Answers

Asking a Question

To ask a question click the blue "Post a New Question" link above the list of questions on the Questions & Answers home page.  Complete the "Create Question/Answers" form including a question title, a category the question pertains to (you can choose one or more) and the body of the question.  You can format your question using the icons above the text entry field. 

To preview how your question will appear, click the "Preview" button at the bottom of the page.  To post your question, click "Post".

Answering a Question

Select the question you wish to answer by clicking the red title.  Click "Add a New Answer" below the posted question to respond directly to the original question or click "reply" below an individual's response to respond to another user’s answer.  Complete the "Reply" form, including a subject and your response. You can format your response by using the icons located above the text.

Each time a new comment is posted to this discussion you will be notified by email.  If you choose not to receive these notifications, check the box next to “Do not send notifications for this update” located in the Notifications section below the comment field.

To preview how your response will appear, click the "Preview" button at the bottom of the page.  To post your response click "Post".

Click "Watch this Thread" if you want to watch Q&A discussions you have not participated in.  When a new answer is posted to the question, you will receive an email notification.  If you no longer wish to receive notifications of new postings, you can change your notification status on the "Notifications" tab under "My Account". 

Filtering Questions

There are 2 ways questions can be filtered; by the individual posting the question (Asked By) and category.  These options are highlighted in red and allow you to sort questions by the individual who posted the question or by the category of the question.

My Account

You can manage your profile information including your email address, password, email or notification preferences at anytime.  To access your account, click on "Account" at the top of any page on this site.  Here, you can view and edit your profile information by selecting the asociated tab located at the top. 

Change Username/Pasword

If you want to change your username (which you login with) or your password, click on “Account” located at the top of any page on this site then click the "Edit" tab.

Under the “Account” heading, you have the option to change your username, email address and password. There are no restrictions as to how many you can change at the same time.

After updating your information click "Save" at the bottom of the page. Your changes will immediately be saved and take effect. Be sure to record your new username and password.

Retrieve Password

If you have forgotten your password, we can provide it for you.  From the DocEHRtalk.org homepage, click the "Already Registered? Login" button.  This will direct you to the "User account" page.  Select the "Email New Password" tab and enter your email address.  Click "Email My Password" and your password will be sent to the email address in your profile.

Uploading or Changing Pictures

To display a picture next to your Messageboard and Question & Answer posts click "My Account", select the "Edit" tab and under the "Account" heading scroll down to the "Picture" section.  Select "browse" to upload your picture (maximum size 200kb) and click "Save" at the bottom of the page.  Note your image will display as a 47x47 pixel square.

Remove Picture

To remove the picture from your profile click "My Account", select "Edit" tab and under the "Account" heading scroll down to the "Picture" section.  Click the "Delete Picture" box next to your picture and click "Save".

Turn On/Off Email Digest

Upon registration, users will receive a weekly digest of the week’s discussions.  If you do not wish to receive this digest, you can change your preferences at anytime on the "Email Digest" tab under "My Account".  Update your preference and click "Save Settings" at the bottom of the page.

Notifications

You can manage the email notifications for discussions that you're participating in or watching.  From the “My Account” page, select the “Notifications” tab.  Here you have the option to manage discussions individually or as a group.

Click the "Administer your subscriptions" link to manage individual discussions.   Under the "Operations" heading click "edit" to manage the frequency of the notifications or click "drop" to stop receiving notifications for a given discussion.  If you wish to cancel all notifications, click the "Cancel all your subscriptions" link and click the unsubscribe button.